Legal

Refund Policy

Last updated October 7, 2026

To request a refund

Log in, go to your dashboard, and use the small "Request a refund" link at the very bottom of the page. For an archive import, open the "Paid imports" tab — the refund link is at the bottom of that tab. Auto-Sync members can cancel or manage billing with the "Manage payment & subscription" button.

Please note: refunding Auto-Sync or an archive import removes any work that has been done for you, including recipes brought over to your profile.

Finding Vegan is operated by Polished DC LLC. If the Guide or Guide + Video isn’t what you hoped for, you can request a full refund within 14 days of your order date. Send Kathy a short note with your feedback using the refund link at the bottom of your dashboard. Auto-Sync and archive imports keep their 30-day guarantee.

Recipe Auto-Sync

You can cancel Auto-Sync anytime from "Manage billing" on the Auto-Sync page. It keeps running until the end of the month or year you've paid for. If you ask for a refund instead, any work Auto-Sync has done for you may be removed. The 30-day guarantee applies to your first payment.

Bring My Archive

If you request a refund within 30 days, the recipes we brought over for you are removed from Finding Vegan.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at contact@findingvegan.com and we'll take care of it.